Shipping is available Australia-wide.
Standard shipping is FREE on orders over $150, or upgrade to Express shipping for $5.
Orders under $150 incur a flat shipping rate of $15 for Standard shipping or $20 for Express shipping.
All parcels are tracked. For orders above $50, a signature on delivery is required. If no-one is available at the shipping address to sign for the parcel, the parcel will be redirected to a collection point and a re-delivery advice card will be left.*
* In response to COVID-19, delivery services have announced they will no longer obtain a signature on delivery. This is to reduce the contact necessary between receiver and driver. Someone is still required to be present at the residence to accept the parcel, otherwise it will be redirected to a collection point and a re-delivery advice card will be left. On delivery or collection of the parcel, the receiver's name will be recorded. Due to this change, it is not guaranteed that Proof of Purchase can be supplied on request. Please click here for more information.
Can you ship my parcel to a third party?
Yes, in fact, most Room to Bloom orders are shipped to a third party (eg. the gift recipient). Packing slips and receipts are never enclosed. Please ensure the Shipping Address is correct during checkout and be sure to include address details such as unit numbers where applicable. If a parcel comes back to me marked 'return to sender' or 'unclaimed’ a $25.00 re-shipping fee applies to resend your package.
How long will my order take to arrive?
All orders are dispatched within 1 business day.
Estimated delivery times below are for Standard shipping, and apply from the day your order is dispatched. Please allow for the possibility of delays due to the COVID-19 situation. Click here for the latest Australia Post update.
- Melbourne up to 2 business days
- Sydney, Adelaide, Canberra 2-3 business days
- Hobart, Brisbane 3-5 business days
- Perth, Alice Springs 5-7 business days
- Victoria up to 4 business days
- New South Wales, South Australia, ACT 6-7 business days
- Queensland, Tasmania 7-8 Business Days
- Western Australian, Northern Territory 9-10 Business Days
Express shipping is available for faster shipping. Please note, limited postcodes are serviced within the Express Post delivery network. A full list of these postcodes is available here. Express shipping does not guarantee next day delivery.
Always allow additional time for orders to arrive during holiday periods, such as Christmas.
Do you offer Pickup?
Yes, free curbside pick up from Room to Bloom's location in Vermont, Victoria is available. Simply choose the "Pick Up" option when checking out. Once your order is ready, you will receive a "Ready for Pickup" email with the pickup instructions, including the collection address and instructions for arranging a suitable pickup time.
Do you ship internationally?
If you would like your order delivered outside Australia, please email me to request a shipping quotation.