Shipping is available Australia-wide. Parcels are shipped with Australia Post.
Standard shipping is FREE on orders over $150, or upgrade to Express shipping for $5.
Orders under $150 incur a flat shipping rate of $15 for Standard shipping or $20 for Express shipping.
All parcels are tracked. For orders above $50, a signature on delivery is required. If no-one is available at the shipping address to sign for the parcel, the parcel will be redirected to the nearest post office for collection and a paper re-delivery advice card will be left.
If you, the customer, are the recipient of your order, and Australia Post matches your email address to an existing My Post account, you will be notified via the AusPost app, email, or SMS.
Can you ship my parcel to a third party?
Yes, in fact, most Room to Bloom orders are shipped to a third party (eg. the gift recipient). Packing slips and receipts are never enclosed. Please ensure the Shipping Address is correct during checkout and be sure to include address details such as apartment numbers where applicable. If a parcel comes back marked 'return to sender' or 'unclaimed’ a $25.00 re-shipping fee applies to resend your package.
How long will my order take to arrive?
All orders are dispatched within 24 hours (or 1 business day). It is advisable to place your order by 12pm for fastest dispatch.
Estimated delivery times below are for Standard shipping, and apply from the day your order is dispatched. Always allow additional time for orders to arrive during holiday periods, such as Christmas.
- Melbourne up to 2 business days
- Sydney, Adelaide, Canberra 2-3 business days
- Hobart, Brisbane 3-5 business days
- Perth, Alice Springs 5-7 business days
- Victoria up to 4 business days
- New South Wales, South Australia, ACT 6-7 business days
- Queensland, Tasmania 7-8 Business Days
- Western Australian, Northern Territory 9-10 Business Days
Express shipping is available for faster shipping. Please note, limited postcodes are serviced within the Express Post delivery network. A full list of these postcodes is available here. Express shipping does not guarantee next day delivery.
Do you offer Click & Collect?
Yes, free curbside pick up from Room to Bloom's location in Vermont, Victoria is available. Simply choose the "Pick Up" option when checking out. Once your order is ready (usually within 4 hours), you will receive a "Ready for Pickup" email with the pickup instructions, including the collection address and instructions for arranging a suitable pickup time.
Do you ship internationally?
International shipping is currently unavailable.